Celine Choe . Product Development Strategist

I first got to know Serene at a work event when I was a fresh graduate. She introduced me to financial planning and got me started on my protection plans. Serene is a veteran in this industry given her experience from the banking sector. Regardless of your background or work experience, Serene takes the time to understand your financial and protection needs. She provides quality service, not only ensuring that you are well protected but in times of claims, she would do her best to assist you.

Mary Chiang . Physiotherapist

Serene has been my financial consultation for more than 15 years . I have learnt much from her . Serene consistently provides post sale support promptly. She will update me on the latest product that may enhance my asset without being pushy. I Have no reservation in recommending her service to my friends who require financial planning. Kudos to you Serene.

Soh Kee Seng. IT Facility Manager

I first got to know Serene Ho back in 2003 when she took over as my servicing agent. I was hesitant initially thinking that she will be yet another ordinary agent who is only interested in selling . However, she impressed me with her sincerity, looking out always for my interests whenever we meet . We stayed connected with periodic updates and reviews . Serene engages with her clients well as I find her passionate and experienced in what she does. Her advice is often comprehensive as she patiently explains and explores with me strategies that best suit my changing circumstances and needs over the years. I am glad I took her advice where applicable and needed as recently I became a beneficiary to my own financial plans which I took up following her diligent follow up and advice. Serene again showed her commitment delivering her exceptional service that exceeded my expectation with my claim. She is definitely my choice financial consultant and will not hesitate to recommend her to my family, friends and colleagues.

Wee Jin & Jean. Daddy & Mummy of Jay Ong

I was introduced to Serene through a friend in university and had my first policy with her in 2011. My wife and child have policies with her. When my child was just born, I remember that she sent us a gift hamper to congratulate us. When my child needed surgery later on, the claim procedure was smooth and uneventful, which can only be a good thing! Serene has kept in contact through the years and is not the sort to contact me out of the blue to buy more. When it was National Day, she even sent me a link to receive our nation’s flag (for free)!! What I find reassuring about Serene is that she has been in the business for decades. When you need help, instead of finding out your adviser has left for another job, it is nice to know that she will be there. She knows her products inside out, including all the nitty gritty, and gets back to you with information in a timely manner. Serene knows life has many demands and has helped my family and I get some protection for what is important.

Elaine Seah . Advisor YWAM

I’ve known Serene for more than 40 years and for most of those years she has served me as my insurance and investment advisor. I’ve stayed with her as I faced changes in my life’s profile and circumstance as she has understood and met my changing investment needs and preferences. When I needed a fresh briefing of insurances I had taken years past, she had been patient to re-explain the scope of the coverage and payment. She has served me well since she became my financial service provider that I’ve not found a need to look for another. I would recommend her to anyone seeking an experienced, knowledgeable and honest financial adviser whom you could work with over changing life’s seasons.

Mrs Christine Low .A Retiree /Ex teacher

I knew Serene Ho as my Economics student in Raffles Institution in 1970s, a bright and diligent student! I reconnected with Serene at a class reunion and when I learnt that she has become a successful consulant with Prudential , I approached her for financial advice for my grandchildren back in early 2000. She spent time advising me on how to provide for my my grandchildren’s future education . Serene patiently went through various options to help me understand the dfiferent benefits and this enabled me to make an informed decision based on my goals and dreams for them . I greatly appreciated her strong empathy , her skill and most of all her integrity. Early this year in 2022, I again consulted Serene on Estate planning to provide and protect my growing up 21 yr old grandson and 17 yr old grand-daughter . Based on their individual needs, Serene very painstakingly explained in a graphic manner the type of investments for my grandson and income protection for my grand-daughter. She helped me put in place what I wish for them to take care of them when I am not around, She had also accompanied me to settle my Will when I told her I needed to rewrite my Will and have my LPA done. Not only did she recommend me to a professional Will writer , she even accompanied me on all the 3 visits to the Will-Writer’s office to give me some much-needed advice and confidence. I appreciate the extra effort that Serene took in spending time with me to help address my nagging fears and concerns with regard to my estate planning . Her professionalism is indeed hard to come by nowadays especially when people are always in a hurry! I am glad to have found a consultant whom I can trust with confidence.