Wee Jin & Jean. Daddy & Mummy of Jay Ong

I was introduced to Serene through a friend in university and had my first policy with her in 2011. My wife and child have policies with her. When my child was just born, I remember that she sent us a gift hamper to congratulate us. When my child needed surgery later on, the claim procedure was smooth and uneventful, which can only be a good thing! Serene has kept in contact through the years and is not the sort to contact me out of the blue to buy more. When it was National Day, she even sent me a link to receive our nation’s flag (for free)!! What I find reassuring about Serene is that she has been in the business for decades. When you need help, instead of finding out your adviser has left for another job, it is nice to know that she will be there. She knows her products inside out, including all the nitty gritty, and gets back to you with information in a timely manner. Serene knows life has many demands and has helped my family and I get some protection for what is important.

Elaine Seah . Advisor YWAM

I’ve known Serene for more than 40 years and for most of those years she has served me as my insurance and investment advisor. I’ve stayed with her as I faced changes in my life’s profile and circumstance as she has understood and met my changing investment needs and preferences. When I needed a fresh briefing of insurances I had taken years past, she had been patient to re-explain the scope of the coverage and payment. She has served me well since she became my financial service provider that I’ve not found a need to look for another. I would recommend her to anyone seeking an experienced, knowledgeable and honest financial adviser whom you could work with over changing life’s seasons.

Soh Kee Seng. IT Facility Manager

I first got to know Serene Ho back in 2003 when she took over as my servicing agent. I was hesitant initially thinking that she will be yet another ordinary agent who is only interested in selling . However, she impressed me with her sincerity, looking out always for my interests whenever we meet . We stayed connected with periodic updates and reviews . Serene engages with her clients well as I find her passionate and experienced in what she does. Her advice is often comprehensive as she patiently explains and explores with me strategies that best suit my changing circumstances and needs over the years. I am glad I took her advice where applicable and needed as recently I became a beneficiary to my own financial plans which I took up following her diligent follow up and advice. Serene again showed her commitment delivering her exceptional service that exceeded my expectation with my claim. She is definitely my choice financial consultant and will not hesitate to recommend her to my family, friends and colleagues.

Mrs William Loh. Teacher

After my previous financial advisor left the service, I got to know Serene through a close friend. Serene has always been earnest about ensuring that the investments I make meet the needs of mine and of my growing family. Serene fully understands that I, as a full-time working mother, have lots of commitments to attend to. She is meticulous to ensure that I can financially manage the long term upkeep of my investments and stretches every dollar that I spent. She has gone the extra mile to advise about the importance of forward planning for possible early retirement. Over the years, she assumes great responsibilities to make regular check-ins on my well-being and is consistent in keeping me updated on any changes in my policies or market movements. She is a responsive go-to person whenever I have any queries about certain claims or policy matters, even if the claimant of concern was not her client. I loved it that her conversations with me have always been very objective, analytical and concise. I am grateful to have found such an attentive consultant like Serene to work alongside with me to meet my financial goals.

Celine Choe . Product Development Strategist

I first got to know Serene at a work event when I was a fresh graduate. She introduced me to financial planning and got me started on my protection plans. Serene is a veteran in this industry given her experience from the banking sector. Regardless of your background or work experience, Serene takes the time to understand your financial and protection needs. She provides quality service, not only ensuring that you are well protected but in times of claims, she would do her best to assist you.

Kang Ying. Pastor & Mentor

I got to know Serene when we attended the same church cell group together around 1988/89. At that time, she was working in the bank, running the branch operations and thereafter moving to the headquarters , serving the retail market with various loan facilities before transiting to the financial services sector as a financial consultant . Serene is a caring and loving person. She is always helping and serving others in whatever ways she can. I always enjoy her company and the valuable inputs/ suggestions/ recommendations she gave in the financial area and other personal areas as well.. She is a good friend, not just my Financial Consultant. She always looks out for my best welfare and not just about selling or promoting the products. This is the key point I saw in her profession all these years. Serene genuinely cares for each of her clients/ friends and their family members. She remembers our birthdays; always updating us on the new changes in Government policies for CPF, investments, life policies etc. and she always remind us to manage our financial resources well and not to leave them idle. Serene is very versatile , she can advise and work with people of all ages and offer good advice on how to maximise our financial resources according to our willingness to invest and risk appetite. I am very happy she has become my Financial Consultant and I value her advice and services , which have helped me plan and grow my wealth well all these years.